These Terms & Conditions govern your use of this website and the purchase of products from Palmzotics.

By accessing our website and placing an order, you agree to be bound by these Terms.

1. About Us

Palmzotics is a UK-based e-commerce brand selling tanning accelerators and related products.

For all enquiries:

Website: www.palmzotics.co.uk

If Palmzotics operates as a registered limited company, insert company name and number here.

2. Eligibility

You must be at least 18 years old to purchase products from our website.

By placing an order, you confirm that:

• You are legally capable of entering into a binding contract

• You are at least 18 years of age

• The information you provide is accurate and complete

We reserve the right to refuse service if these conditions are not met.

3. Products

Palmzotics sells:

• Tingle Tan Accelerators

• Tanning Accelerators

• Related tanning products

All products are for cosmetic use only.

Product descriptions, images and colours are displayed as accurately as possible. However, we cannot guarantee exact colour representation across devices.

4. Medical & Usage Disclaimer

Our products are cosmetic tanning enhancers and are not medical products.

Palmzotics makes no medical claims regarding:

• Health benefits

• UV protection

• Skin disease treatment

You should:

• Conduct a patch test before use

• Follow all instructions provided

• Consult a healthcare professional if you have sensitive skin, medical conditions or concerns

Use of our products is at your own risk.

Palmzotics is not liable for misuse, overuse or failure to follow instructions.

5. Orders

When you place an order:

• You will receive an order confirmation email

• A contract is formed once your order is accepted and dispatched

We reserve the right to:

• Cancel orders

• Refuse suspicious transactions

• Correct pricing errors

If we cancel your order, you will receive a full refund.

6. Pricing & Payment

All prices are shown in GBP (£).

We reserve the right to change prices at any time.

Payment must be made in full before dispatch.

We use secure third-party payment providers. We do not store full card details.

7. Shipping

We ship nationwide across the United Kingdom.

Delivery times are estimates and not guaranteed.

Palmzotics is not responsible for:

• Courier delays

• Incorrect delivery information provided by the customer

Risk passes to the customer upon delivery.

8. Returns & Refunds

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods.

However, due to hygiene and safety reasons, we cannot accept returns of opened or used cosmetic products unless faulty.

To request a return, contact:
support@palmzotics.co.uk

Refunds will be processed to the original payment method once the product is inspected.

9. Faulty or Damaged Products

If you receive a damaged or faulty product, contact us within 48 hours of delivery with photographic evidence.

You may be entitled to a replacement or refund in accordance with the Consumer Rights Act 2015.

10. Intellectual Property

All content on this website, including:

• Logos

• Images

• Branding

• Text

• Product designs

is the property of Palmzotics and protected by copyright laws.

You may not reproduce, distribute or use content without written permission.

11. Limitation of Liability

Palmzotics shall not be liable for:

• Indirect or consequential losses

• Loss of profits

• Skin reactions resulting from misuse

• Failure to follow instructions

Nothing in these Terms excludes liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Any liability that cannot be excluded under UK law

12. Website Use

You agree not to:

• Use the website unlawfully

• Introduce malicious software

• Attempt unauthorised access

• Misrepresent your identity

We reserve the right to suspend or restrict access if misuse occurs.

13. Privacy

Your use of this website is also governed by our:

• Privacy Policy

• Cookie Policy

14. Force Majeure

We are not liable for failure to perform obligations due to events beyond our reasonable control, including:

• Natural disasters

• Industrial disputes

• Government restrictions

• Supply chain disruptions

15. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Important Compliance Note for Your Product Type

Because you sell tanning accelerators and nasal tanners, I strongly recommend you also include:

• An Age Restriction Policy (18+)

• A Health Disclaimer page

• Clear product usage warnings

• Ingredient listings

This protects you legally.