Accessibility

At Palmzotics, we are committed to ensuring our website is accessible to as many people as possible, regardless of ability, technology or circumstances. We believe everyone should be able to access information about our products and shop with confidence.

This accessibility statement applies to:
www.palmzotics.co.uk


Our Commitment

We aim to make our website:

  • Clear and easy to navigate

  • Compatible with assistive technologies

  • Usable across a wide range of devices and browsers

  • Perceivable, operable, understandable and robust

We are working towards compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.


Measures We Have Taken

To improve accessibility, we have:

  • Used clear and readable fonts

  • Maintained strong colour contrast between text and background

  • Ensured navigation is consistent throughout the site

  • Structured content using proper headings and hierarchy

  • Added descriptive alternative text (alt text) to images where appropriate

  • Designed the site to be responsive across desktop, tablet and mobile devices

  • Enabled keyboard navigation functionality


Accessibility Features

Our website supports:

  • Zoom functionality up to 200% without loss of content

  • Screen reader compatibility (where supported by the user’s device)

  • Logical tab order for keyboard users

  • Clear call-to-action buttons

  • Simple checkout process


Ongoing Improvements

We recognise that accessibility is an ongoing process. We are continuously reviewing our website to:

  • Improve alt text descriptions

  • Enhance form field labelling

  • Refine colour contrast where necessary

  • Improve compatibility with assistive technologies

If you encounter any difficulty using our website, we want to know.


Known Limitations

While we strive to ensure full accessibility, some third-party integrations (such as payment providers or embedded content) may not fully meet accessibility standards. We do not control these systems but will work with providers where possible to improve accessibility.


Feedback & Contact Information

If you experience any accessibility barriers or require assistance, please contact us:


Website: www.palmzotics.co.uk

We aim to respond to accessibility enquiries within 5 working days.

If you require information in an alternative format, such as large print or accessible PDF, please let us know and we will make reasonable adjustments where possible.


Enforcement Procedure

If you are not satisfied with our response, you may seek guidance from relevant UK equality advisory bodies under the Equality Act 2010.


Legal Framework

This website is designed with reference to:

  • Equality Act 2010

  • Web Content Accessibility Guidelines (WCAG) 2.1

Palmzotics is committed to treating all customers fairly and inclusively.