Cookie Policy

This Cookie Policy explains how Palmzotics (“we”, “us”, “our”) uses cookies and similar technologies on www.palmzotics.co.uk.

This policy should be read alongside our Privacy Policy.

We comply with:

  • UK General Data Protection Regulation (UK GDPR)

  • Data Protection Act 2018

  • Privacy and Electronic Communications Regulations (PECR)

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience and provide analytical information.

Cookies may be:

  • Session cookies – deleted when you close your browser

  • Persistent cookies – stored until they expire or are deleted

2. Types of Cookies We Use

Strictly Necessary Cookies (Essential)

These cookies are required for the website to function properly. They enable:

  • Secure login

  • Shopping basket functionality

  • Checkout process

  • Fraud prevention

These cookies do not require consent.

Performance & Analytics Cookies

These cookies help us understand how visitors use our website so we can improve performance.

They may collect information such as:

  • Pages visited

  • Time spent on pages

  • Click behaviour

  • Traffic sources

We may use services such as:

  • Google Analytics

  • Shopify Analytics (if applicable)

These cookies are only set with your consent.

Functional Cookies

These allow enhanced functionality, such as:

  • Remembering preferences

  • Saving login information

  • Language or region selection

These cookies may require consent depending on configuration.

Marketing & Advertising Cookies

These cookies may be used to:

  • Deliver relevant advertisements

  • Track conversions

  • Retarget website visitors

  • Measure campaign effectiveness

Examples may include:

  • Meta (Facebook) Pixel

  • Google Ads

  • TikTok Pixel

These cookies are only activated if you provide consent.

3. Legal Basis for Using Cookies

Under UK law:

  • Essential cookies are used under legitimate interest.

  • Analytics and marketing cookies require explicit user consent.

When you first visit our website, you will see a cookie banner allowing you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Customise preferences

You may withdraw consent at any time.

4. Managing Your Cookie Preferences

You can control cookies in the following ways:

Via Our Website

Use the cookie settings banner or preference centre (if available).

Via Your Browser

You can block or delete cookies through your browser settings:

  • Chrome

  • Safari

  • Firefox

  • Edge

Please note that disabling essential cookies may affect website functionality.

5. Third-Party Cookies

Some cookies may be set by third-party providers we use for:

  • Payment processing

  • Analytics

  • Advertising

  • Social media integration

We do not control third-party cookies directly. Please refer to their individual privacy policies for more information.

6. International Data Transfers

Some third-party services may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:

  • UK-approved international data transfer agreements

  • Adequacy decisions

  • Standard contractual clauses

7. Data Retention

Cookies remain on your device for varying periods depending on their purpose. Some expire at the end of your session, while others may remain for several months.

You may delete cookies at any time via your browser settings.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access personal data collected via cookies

  • Request deletion

  • Withdraw consent

  • Object to processing

  • Lodge a complaint with the ICO

Information Commissioner’s Office:
https://www.ico.org.uk

9. Changes to This Policy

We may update this Cookie Policy from time to time. Updates will be posted on this page with a revised date.

Important Compliance Note

To remain fully compliant in the UK:

  • Your cookie banner must NOT pre-tick marketing or analytics cookies.

  • “Accept All” and “Reject Non-Essential” must be equally visible.

  • Consent must be recorded.

  • Users must be able to change preferences easily.

If you tell me which platform you’re using (Shopify, WordPress, etc.), I can recommend compliant cookie banner tools for Palmzotics.